You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 10 Burroughs Dr, Ashville, OH, 43103, United States. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 10 Burroughs Dr, Ashville, OH, 43103, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) It may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account, then contact your credit card company. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. * Any item that is returned more than 30 days after delivery * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. There are certain situations where only partial refunds are granted: (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. ![]() We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Spray Paints can only be shipped to mainland UK due to security measures.Our policy lasts 30 days.Switzerland, Turkey, Serbia, Bosnia Herzegovina, Israel, Macedonia, United Arab Emirates, Angola, Mozambique, Egypt, Morocco, Tunisia. Magic: the Gathering products can only be shipped to the following countries: EU/EEA Countries.Games Workshop products can only be shipped to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.Some of our products are restricted to different zones by the manufacturers: If you have any questions on whether we ship to your country, please let us know using the contact us form. We ship locally in the United Kingdom, as well as to Europe, USA, Canada, Australia, New Zealand and most of the world. ![]() We offer a wide range of services to give you the greatest choice. Please see the checkout for the delivery options.
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